Importance of Local SEO for Brick-and-Mortar Stores

Online marketing is important for any local business and this includes brick and mortar store fronts.  Search Engine Optimization (SEO) for brick-and-mortar stores is vital for marketing success as most consumers use their phone in order to find local businesses near them, research reviews and to look up directions . SEO serves as a potent tool that enables physical stores to compete effectively in an increasingly online marketplace.

But before we start, we should have an understanding of what the difference is between traditional SEO and Local SEO.

Understanding SEO and Local SEO

When it comes to digital marketing, two terms often stand out: SEO and Local SEO. Both play crucial roles in determining the visibility, reach, and ultimately, the success of businesses online. However, they cater to different aspects of the online presence and are used strategically based on the nature and needs of the business.

What is SEO?

Search Engine Optimization (SEO) is a set of strategies and techniques aimed at improving a website's visibility on search engine results pages (SERPs). The goal is to make the website more appealing to search engines like Google, Bing, and Yahoo. The more optimized a website is, the higher it ranks on the SERPs, which leads to more organic (non-paid) traffic.

SEO involves various elements, including:

  • Keyword Optimization: This involves researching and using relevant keywords in your website's content. These are words or phrases that potential customers might use when searching for your products or services.
  • Content Creation: Regularly creating and updating valuable, high-quality content is a key SEO strategy. This content can take many forms, including blog posts, articles, infographics, videos, and more.
  • Link Building: This involves acquiring hyperlinks from other websites to your own. Search engines use these links to crawl the web, and they can give your website more credibility, improving its ranking on SERPs.
  • Technical SEO: This refers to optimizing the backend of your website, such as improving page speed, mobile-friendliness, and website architecture.

What is Local SEO?

Local SEO is a subset of SEO that focuses specifically on improving local visibility for businesses. It's about optimizing a business's online presence to attract more customers from relevant local searches on search engines. This is particularly important for brick-and-mortar businesses that operate in specific geographical areas.

Key elements of local SEO include:

  • Google Business Profile (GBP) Optimization: A free tool provided by Google, GBP allows businesses to manage how they appear on Google Search and Maps. It includes your business name, location, and hours, along with other details.
  • Local Keywords: These are keywords that include specific geo-locations. For example, a bakery in Boston might use the keyword “Boston cream pie bakery.”
  • Online Reviews: Reviews on platforms like Google and Yelp can influence your local search rankings. Encouraging customers to leave positive reviews can help improve your local SEO.
  • Local Citations: These are online mentions of your business, including its name, address, and phone number. Citations can come from various platforms, including local business directories, websites, and social platforms.

Understanding the difference between SEO and Local SEO is crucial for businesses to effectively target their audience, improve their online presence, and drive growth. SEO can be a time and money intensive marketing strategy so it is important to make sure you have a clear understanding of what your strategy is and who and where you are targeting your efforts.

The Role of Local SEO in Brick-and-Mortar Stores

In an era where online shopping is becoming increasingly prevalent, brick-and-mortar stores might seem to be at a disadvantage. However, with the strategic use of local SEO, physical stores can leverage their location to their advantage, attracting customers from their local community and beyond. Here's how local SEO plays a pivotal role in the success of brick-and-mortar stores:

Enhancing Visibility in Local Searches

The primary goal of local SEO is to increase a business's visibility in local search results. When customers use search engines to look for products or services in a specific area, businesses with strong local SEO are more likely to appear at the top of the search results. For example, if a user searches for “coffee shop near me” or “best coffee in [city name]”, a coffee shop with effective local SEO strategies will have a higher chance of appearing in these local search results.

Driving Foot Traffic

Local SEO is not just about online visibility; it's also about driving foot traffic to physical stores. By appearing in local search results, businesses can attract customers who are in the vicinity and looking for their products or services. This is where Google Business Profile (formerly known as Google My Business) comes into play. By optimizing your Google Business Profile, you can ensure that when potential customers see your business in their local search results, they have all the information they need to visit your store – from your address and business hours to photos of your store and customer reviews.

Boosting Local Reputation

Local SEO also plays a crucial role in building a business's local reputation. Online reviews, which are a key component of local SEO, can significantly influence a business's reputation. Encouraging satisfied customers to leave positive reviews on platforms like Google can help build trust with potential customers. Additionally, local citations – mentions of your business's name, address, and phone number on other websites – can also enhance your local reputation and improve your local search rankings.

In summary, local SEO can help brick-and-mortar stores enhance their local visibility, drive foot traffic, and boost their local reputation. By implementing effective local SEO strategies, physical stores can compete in the digital age, attracting customers from both online and offline channels.

Case Study: Local SEO Success Story

To truly understand the power of local SEO, let's take a look at a real-world success story involving a small, family-owned restaurant in Austin, Texas. The restaurant, known for its authentic Tex-Mex cuisine, had been a local favorite for years but struggled to attract new customers and compete with larger chains.

Recognizing the potential of local SEO, the restaurant owners decided to revamp their online presence. They started by optimizing their Google Business Profile. They ensured that their business information – including their address, hours, and contact details – was accurate and up-to-date. They also added high-quality photos of their restaurant and dishes, and actively responded to customer reviews, thanking customers for their positive feedback and addressing any issues raised in negative reviews.

Next, they focused on their website. They redesigned it to be user-friendly and mobile-responsive, understanding that many local searches are conducted on mobile devices. They also created detailed and engaging pages for each of their menu items, incorporating relevant local keywords like “best Tex-Mex in Austin” and “Austin family restaurant”. This not only made their website more appealing to customers, but also to search engines, helping to improve their local search rankings.

Finally, they encouraged their loyal customers to leave reviews on their Google Business Profile and other online platforms. They understood that positive online reviews could boost their local reputation and attract more customers. To their delight, many customers were happy to share their positive experiences, further enhancing the restaurant's online presence.

The results of these local SEO efforts were remarkable. Within six months, the restaurant saw a significant increase in their visibility in local search results. This led to a 70% increase in foot traffic and a 30% increase in sales. Moreover, they noticed that they were attracting new customers who had discovered them through their improved online presence.

The Future of Local SEO for Physical Stores

As we look towards the future, it's clear that local SEO will continue to play a crucial role in the success of brick-and-mortar stores. However, the landscape of local SEO is not static; it evolves with technological advancements and changing consumer behaviors. Here are some key trends that are likely to shape the future of local SEO for physical stores:

The Rise of Voice Search

Voice-activated devices like Amazon's Alexa, Google Home, and Apple's Siri have seen a surge in popularity in recent years. As more people use voice commands to conduct searches, businesses will need to adapt their local SEO strategies accordingly. This will involve optimizing for conversational keywords and phrases that people are likely to use in voice searches. For example, instead of typing “best pizza near me,” a user might ask their device, “Where can I get the best pizza nearby?” Businesses will need to anticipate and adapt to these conversational search queries to stay ahead in the local SEO game.

The Integration of Online and Offline Shopping Experiences

The line between online and offline shopping experiences is becoming increasingly blurred. Consumers are looking for a seamless shopping experience, where they can research products online, check local inventory, and then visit the store to make a purchase. This trend is likely to continue in the future, with local SEO playing a crucial role in bridging the gap between online and offline experiences. Businesses will need to ensure that their online presence accurately reflects their in-store offerings, using strategies like local inventory ads to show customers what products are available in their local store.


Local SEO is a powerful tool that can help brick-and-mortar stores compete in the digital age. By enhancing local visibility, driving foot traffic, and boosting local reputation, local SEO can significantly improve a business's bottom line.

Local SEO is only growing and becoming more important each year. With the rise of voice search and the increasing demand for seamless online and offline shopping experiences, adapting my local SEO strategies to these trends will be key to staying ahead.

Navigating the complexities of local SEO can be a challenge, especially for small businesses. That's where professional SEO services come into play.  3Bug Media, a local SEO company based in North Carolina, specializes in helping local businesses build their online presence through local SEO, content strategy, and website and Google Business Profile optimization. We offer free consultations, providing personalized advice and strategies tailored to my business's needs.

Whether you're running a small local shop or a larger retail chain, local SEO is a crucial part of your marketing strategy. It's not just about being seen—it's about being seen by the right people at the right time. And with the right strategies and support, you can use local SEO to connect with your local community, grow your customer base, and drive your business forward.

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CEO at 3Bug Media
Gary Shouldis is the founder of 3Bug Media, a web marketing company that helps businesses create 360 Marketing Strategies to dominate their market. His blog is read by over 20 thousand small business owners a month and has been featured in the N.Y. Times Small Business, Business Insider and Yahoo Small Business.