For the small business owner, learning to use Twitter is akin to learning a new language. What's a Hashtag or a Re-Tweet? Although Twitter may not be the best time investment for every small business owner, it can be a powerful marketing and customer relationship tool if used correctly. Many people are using Twitter to voice their pleasure (and displeasure) for anything and everything, maybe even your business. Twitter is definatly a large investment of your time so even if your decide not to use Twitter for your business, you should at least monitor Twitter to see if people are talking about you and your business.
Instead of writing a tutorial on how to use Twitter, the folks over at Twiends.com created an awesome, easy to understand infographic on using Twitter that will give you a great visual learning experience